Boosting Tuesdays

Boosting Tuesdays

A visit to the highly recommended Adelphi Restaurant

A beautiful evening with beautiful people and food

On a very quick visit to Malta, 2 days to be precise, I was invited to go to Adelphi restaurant in Rabat, Malta. I had already heard great things about it, so I was excited to go. Situated in a large passageway in the heart of Rabat’s centre, it is a perfect location for Rabat residents, Maltese coming from outside of Rabat, and tourists alike, to go and enjoy some mouthwatering dishes.

Upon entering, I got a sense of comfort, friendliness and very family oriented, which suited me well as I was there with my immediate family, ready to enjoy what Adelphi had to offer. After ordering a bottle of wine and talking to some of the waitresses, I was told that it was family run; from the owners of the restaurants, to the chefs and the waiters. That’s why I got such a homely feeling within seconds of being there!

Talking to KellyMarie, a joint owner of Adelphi along with her husband, she explained how everyone’s involvement is so important and so special to the huge success of Adelphi. Everyone working with detail and with a smile on their face, and I even got to go and meet 2 of the family chefs.

Adelphi offers several dishes from pasta, meat, pizza, fish, kids menu and so much more. I settled for the pizza since I hadn’t had pizza for quite a while, but I could also smell the meat and fish dishes on my table. With a huge apetite, I started eating my pizza and continuing to slowly sip on my red wine, while enjoying the company of my family, the ambiance and the friendliness of our waitress.

Upon more talking, I was informed that years ago (not years of my existence), it uded to be a cinema. Wow. This must be a treat for those that used to go there to watch a movie back in the day. Chatting away with our waitress, we were also informed that there will also be a boutique hotel, right above the restaurant. It forms part of the Quaint hotels in Gozo and will be the first one in Malta. As soon as this opens later this year, Adelphi will also be serving Breakfast and Lunch too.

What a great evening it was! I will definitely go back while on the island again. For all those tourists that go to Rabat and Mdina, be sure to go to Adelphi for some serious food and that good old Maltese style, local service with a smile! Bon Apetit!

Managing Mondays

Managing Mondays

There’s no I in Team

.….But there is I in Individual

I have always believed that when you have a tight and united team, whether it is a small team or a large team, the end product, whether a service or a product, is better. As Managers we always tell our employees to work together, to work as a team, to respect each other, compliment each other, work well together, help each other and so much more. It is also true that when a team really cares for each other, the work is done better. 


As a prime example, and one that I have done and witnessed in my teams, is that when 1 employee, 1 team member doesn’t know the answer to the guest’s or customer’s question, when they ask one of their team members, they give them the answer, or they help them assist the guest. Same when an employee has made a mistake, or given the wrong information for some reason, or was having a very bad day. I have seen it many times, were the guest comes back upset that he or she was givent the wrong information, and the other team mate doesn’t make the other one look bad in order to look good themselves. They apologize and let them know that it was a one off and that they are great at their job, and then assist.


 Now, if this employee would have told the guest “Yes I know, he is not good at his job, I’m sorry you had him to help you, but I can surely help you and I will let the manager know that he didn’t help you, or give you the wrong information”, that looks really bad on the team and the management. A team that works together, surely works better for the advantage of the guests or customers.

However, the managers sometimes still make the mistake that they see every team member as the same person. In order for the team to work well together and be successful, it needs different personalities, efforts, expertese, levels and different fortés. You cannot have everyone great at knowing how the system works, or everyone great at talking with the guests, or everyone good at the phone. You need a little bit of everything. Your employees characters and personalities matter a lot. It colors the team and they are all different. 

You might have a person that is always so happy and someone that sometimes needs a little push to regain the smile when shouted at from a guest. You will have someone that is always challenging you and questioning you as a manager and another one that wants to be in your work time all the time. You will have the one that always unites the team and plans nights out, and another one that doesn’t hang out too much. I’m sure you get the point by now. Everyone is an individual that contributes to the team’s success. So when you approach an employee to correct them in something, to praise them, to give them disciplinary action, to promote them , to ask for help, you need to know your employees well enough to know how to approach them. 

Don’t generalize and assume that everyone reacts and acts the same way! See the Individual in each employee and make sure they become a team!

Boosting Tuesdays

Boosting Tuesdays

Twistees

The Forever Delicious and Popular Twistees

On one of my trips for work, leaving from the airport in Malta, I noticed a slightly bigger packet of twistees and with a different packaging. As I went closer, I noticed 6 different packets with 6 different flavors! I didn’t know what to do! I had to get on the plane fast but decided to buy 1 so I could taste. Heaven is all I could say. Wow, what a flavor! This was the Truffle Cheese, and my favourite from the 6. 

Anyone residing or visiting Malta knows about, or even more so, has had Twistees at some point. You can call them the National snack chips of Malta. In fact, you will also notice that on the new packets, there are new designes and also the advertising of the highly anticipated Valletta Capital of Culture 2018- V18. Yes! What better snack to have represent Valletta, Malta, than its favorite snack.

The 6 flavors are the Buttery Cheese, Caramel Cheese, Roast Beef Cheese, Truffle Cheese, Vanilla Cheese and the Classic Cheese. These are all Gluten Free and seriously tasty. 40 years of Twistees has expanded so much and it is even exported to a few other countries like Norway, France, Australia, U.K and more countries.

The next thing you need to do if you are in Malta right now is to go and buy these extremely satisfying snacks. If you are planning to visit between the rest of this year and next year during Valletta European Capital 2018, is to make sure you get your hands on them. If you don’t want to wait until the next visit, then you can order online through the Twistees website.

See ya’all. Time to open a new one! 🙂

Boosting Tuesdays

Boosting Tuesdays

PLAIT- The Fast Growing Extra Successful Company

The Joys of Receiving Plait

 I am away most of the time. And by away I mean in a different place every couple of days or on cruise ships, which is a big part of my career as a manager and coach. But I love Malta and I miss certain products that can only be found there. Sometimes I want that Kinnie, or that litte bit of Twistees or Gallett. Joy ran through me when one day I found out about the Maltese company Plait, and guess what. I ordered the Maltese Plait. I sent it to my partner’s house (not in Malta) which is where I stay in between ship visits for work. Man was I happy to receive my first Plait!

Looking through their website http://www.plait.com.mt, I was impressed by how many box styles and types had come out. I had a chance to be in Malta for 3 weeks, last September and I wanted to try the wine box, since you all know I am a wine fan and student. You can choose either 2, 4 or 6 bottle boxes. This is perfect whether you live on your own or with your partner, or if you are having a little gethering with friends. You simply buy the 6 bottle Plait box and you are set. The variety is awesome too. The person that delivered this box was extremely happy to be delivering this box and even striked a cool conversation with me. 

Receiving this box from me to me was a gift that was well deserved I felt. Why not!? Or should I say wine not!? hahahaha. Ok. Focus Marie! As you can see below, I was enjoyong this wine straight fromthe box after delivery. I wasn’t enjoyng it alone, my friend was over, but I decided to have some fun with photos to commemorate such a great product.

Plait’s CEO, Daniel Fenech has worked extremely hard, and after giving him a call to let him know this idea and these products are amazing, I saw what a big passion he had to make his company succeed. So much so, a few days ago, he won the Entrepreneur of the year at the JC awards. Companies don’t just happen. They are the result of a lot of work, dedication and lots of passion. Daniel along with his team believe in what they are doing and they love doing it. They have introduced the Beauty Plait to join their other Plait boxes like the Beer Plait and the Organic Plait, apart from the ones I have already mentioned; the Wine Plait and the Malta Plait.

Listen, it’s almost  Christmas and a little birdie told me (well, I meant on Plait’s social media), that they are already taking orders  for the Christmas boxes. So don’t be disappointed this Christmas. Whether you want to buy a box for yourself or for a loved one, there are many choices and a huge variety as well as lots of special items and deals. With the high demand that Plait receives, my reccomendation would be to order now. I did! Visit their website http://www.plait.com.mt. It is very nice and user friendly. Happy Plaiting! :p I’ll keep on enjoying my Plait box for now. Cherio! 🙂